Please complete the form with all required information. A member of our team will contact you as soon as possible.
Please enter the email address you use or will use at Joya.us.
Please enter the state where you are located.
Please upload a clear photo where your VIP level is visible fully.
please provide documents/screenshots showing your purchase and redemption history. We also recommend reaching out to the casino's customer support to request an official statement, as this may help speed up the review process. Complete lifetime purchase and redemption history should be visible.